Privacy Policy
Privacy Policy
At Vandal Vibes, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and make purchases.
1. Information We Collect
We collect personal information when you visit our website, make a purchase, or engage with our services. The types of information we may collect include:
• Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze trends, and gather demographic information. You can control cookie settings through your browser.
2. How We Use Your Information
We use the information we collect to:
• Process your orders and transactions.
• Communicate with you about your orders, account, or promotions.
• Improve our website and customer service.
• Personalize your shopping experience.
• Comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties who help us run our business, such as:
• Payment processors for transaction purposes.
• Shipping companies for order delivery.
• Marketing partners, where you have opted in to receive marketing communications.
We require all third parties to handle your personal information securely and in accordance with applicable privacy laws.
4. International Data Transfers
As a global business, we may transfer your personal information to servers located outside of Australia, including the United States or other countries. These transfers are conducted in accordance with applicable privacy laws, including the European Union's General Data Protection Regulation (GDPR) and other international data protection laws.
5. Data Security
We implement security measures to protect your personal information, including encryption and secure servers. While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
7. Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
8. Cookies and Tracking
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve your experience. You can manage cookies through your browser settings.
9. Links to Other Websites
Our website may contain links to third-party websites. These external sites are not operated by us, and we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before submitting personal information.
10. Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child, we will delete that information as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Vandal Vibes
Email: vandalvibes.team@gmail.com